Chillinq Network displays its app features, story, and details of how our services are different and unique from other dating websites, on it’s Website for users to get to know the CHILLINQ vision.

By using the information, feature(s), functionality, service(s), product(s) or any other data located on www.chillinq.com, through any service provide by the Company, or through any agent of Chillinq Network, or any other website(s) which is working in association with the Company, or any other person (either natural or juristic) recognized and authorized by the Company (collectively the “Service”), you agree to be bound by this Agreement, whether you are a “Visitor” (meaning you merely browse the Website) or you are a “Registered User” (meaning you have registered on yourself on the Website for availing our services).

The term “you” or “user” refers to a visitor or a registered User. If you wish to become a Registered User and utilise the Service you must indicate your acceptance of this Terms of Use during the registration process on the Website. If you accept this Agreement, you represent that you have the capacity to be bound by it or, if you are acting on behalf of a company or entity, that you have the authority to bind such entity.

A visitor of the Website becomes a Registered User when they register their personal details with us. See Privacy Policy for more info on the data collected during the registration.

Only Registered Users are provided with the Service. All the Registered Users are deemed to have agree to abide by all the Terms of Service laid down in this Agreement, as indicated by them during the registration process.

As a Registered User you shall be responsible for maintaining the confidentiality of your user ID and password i.e., login credentials for your account registered with us. Furthermore, you shall be completely and solely responsible for all activities that occur through the use of account registered with us as you agree that the Company has no way to access your account to make purchases or payments through your account.

You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, we may indefinitely suspend or terminate or block access to the Service(s).

All the information provided by you for the afore-mentioned user registration will be subject to all other policies referred to in this Terms of Use.

The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe, and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons for which we use your information, together with practical examples.

You may use information on the products and services purposely made available by us for downloading, provided that you:

We are not liable to indemnify you or any other Registered User for any kind of loss or damage caused to you or any other Registered User during any interaction, transaction, dealing, dispute or purchase from us.

You agree to indemnify and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the services provided by us, your connection to the services provided by us or your violation of the Terms of Use as laid down in this agreement.

You agree that we may electronically verify the data shared with us by various means such as one time password (OTP) verification, e-mail verification or both at various stages of your interaction with the Company. This verification process is guided by the standard industry practices and internal policies for user safety.

You agree that we have the sole right to remove, delete or temporarily take down or suspend or permanently block access to the Website, your registered user account without any disclosure or prior notice.

We are not liable to disclose the details of any other Registered User to you or any private individual or any private body corporate. We take no responsibility or liability of any loss suffered to any Registered User due to the disclosure of any kind of data or information related to the said Registered User under any order or direction of either the Central Government or any State Government of India or any other body/agency/organization authorized by the virtue of any law in force at that point in time.

You acknowledge and agree that, the information provided by you including but not limited to – your name, gender, sexual orientation, ethnicity, address, contact details and preferences while using the Website, may be used to improve the user interface (UI) and user experience (UX) along with but not limited to marketing and sales purposes.

All content included or displayed or uploaded on the Website, including but not limited to texts, graphics, logos, button icons, images, audio clips, digital downloads and data compilations, as well as the compilation of that content into a single coherent website or a collection web-pages and other internet resources, are the property of the Company and protected by Indian and international intellectual property laws. Reproduction of the content of www.chillinq.com without the written and express permission of the Company is prohibited.

Stringent legal action will be taken against any and all person(s), including both natural and juristic, for infringement of intellectual property rights owned by the Company.

CHILLINQ Network Pvt Ltd, CHILLINQ logo and other graphics, logos and service names are trademarks, certification marks, service marks or mascots, or other trade dress of the Company. Our trademarks, certification marks, service marks, and trade dress have inherent meaning and substantial value because of their restricted use. They may not be used in connection with any product or service that is not owned, created or published by the CHILLINQ Network Pvt Ltd, in any manner without our permission. All other trademarks not owned by us or our subsidiaries that may appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us i.e. CHILLINQ or our subsidiaries.

The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.

We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioural data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other CHILLINQ Network companies and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.

In the case of any disputes under this Agreement, the parties shall first attempt in good faith to resolve their dispute informally, or by means of commercial mediation, without the necessity of a formal proceeding. Any controversy or dispute arising out of or relating to this Agreement, or the breach thereof, which cannot otherwise be resolved as provided above shall be resolved by arbitration conducted in accordance with the arbitration rules of the Arbitration and Conciliation Act, 1996. The arbitration tribunal shall consist of a single arbitrator mutually agreed by the parties, or in the absence of such agreement within thirty calendar days from the first referral of the dispute to the tribunal. The place of arbitration shall be Delhi, India unless the parties shall have agreed to another location within fifteen (15) calendar days from the first referral of the dispute to the tribunal. The arbitral award shall be final and binding. The parties waive any right to appeal the arbitral award, to the extent a right to appeal may be lawfully waived. Each party retains the right to seek judicial assistance: (i) to compel arbitration; (ii) to obtain interim measures of protection prior to or pending arbitration, (iii) to seek injunctive relief in the courts of any jurisdiction as may be necessary and appropriate to protect the unauthorized disclosure of its proprietary or confidential information, and (iv) to enforce any decision of the arbitrator, including the final award. The arbitration proceedings contemplated by this paragraph shall be as confidential and private as permitted by law. To that end, the parties shall not disclose the existence, content or results of any proceedings conducted in accordance with this Section, and materials submitted in connection with such proceedings shall not be admissible in any other proceeding, provided, however, that this confidentiality provision shall not prevent a petition to vacate or enforce an arbitral award and shall not bar disclosures have required by law.

You agree that, except as otherwise expressly provided in this Terms of Use, there shall be no third-party beneficiaries to this Agreement.

You agree that your user account registered with the Company is non-transferable.

The headings and section titles in the Terms of Use are for convenience only and have no legal or contractual effect.

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto, and are subject to the exclusive jurisdiction of courts, tribunals, fora, and applicable authorities at Delhi, India. The place of jurisdiction shall be exclusively in Delhi, India.

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

We may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on the Website. In addition, the Agreement will indicate the date it was last revised. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

You may contact us for any query related to the Terms of Use. You may use the below information to reach out to us for all communication purposes including but not limited to legal or grievance purposes:

E-mail ID: support@chillinq.com

This is in accordance with the Information Technology Act 2000, and rules made there under along with the Consumer Protection (E-Commerce) Rules, 2020, therefore, name and contact details of the Grievance Officer is as the same as mentioned above.