Our Terms of Use
Terms & Conditions
Last updated 11th Oct, 2023
Please read these terms and conditions carefully before using Our Services

This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use by CHILLINQ network pvt. ltd. On their website CHILLINQ.com
CHILLINQ Network Private Limited (“Chillinq”, “us”, “we” or “Company”) is a duly registered company providing trustable dating app using crypto, through its website having universal resource locator (URL) - www.chillinq.com (“chillinq.com” or “Website”) and having its registered office at Delhi, India. Any and all the content upload on the Website along with all the services provided by the Company to the users (“you”) of the Website are subject to the following Terms of Use in this document titled as “Terms of Use”. You, hereby, agree to be bound be the latest amended versions of this Terms of Use, Privacy Policy and Cookie Policy, which is a browse-wrap agreement between you and the CHILLINQ Network. Furthermore, you agree to abide by any other terms and conditions as displayed or publicly announced on any relevant web-pages or media channels in any manner from time-to-time.
These are the Terms of Use governing the use of this Service and the agreement that operates between You and the Company. These Terms of Use set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Use. These Terms of Use apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms of Use. If You disagree with any part of these Terms of Use then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
1.Introduction and User Guidelines
Chillinq Network displays its app features, story, and details of how our services are different and unique from other dating websites, on it’s Website for users to get to know the CHILLINQ vision.

By using the information, feature(s), functionality, service(s), product(s) or any other data located on www.chillinq.com, through any service provide by the Company, or through any agent of Chillinq Network, or any other website(s) which is working in association with the Company, or any other person (either natural or juristic) recognized and authorized by the Company (collectively the “Service”), you agree to be bound by this Agreement, whether you are a “Visitor” (meaning you merely browse the Website) or you are a “Registered User” (meaning you have registered on yourself on the Website for availing our services).

The term “you” or “user” refers to a visitor or a registered User. If you wish to become a Registered User and utilise the Service you must indicate your acceptance of this Terms of Use during the registration process on the Website. If you accept this Agreement, you represent that you have the capacity to be bound by it or, if you are acting on behalf of a company or entity, that you have the authority to bind such entity.
2.Registered Users
A visitor of the Website becomes a Registered User when they register their personal details with us. See Privacy Policy for more info on the data collected during the registration.

Only Registered Users are provided with the Service. All the Registered Users are deemed to have agree to abide by all the Terms of Service laid down in this Agreement, as indicated by them during the registration process.

As a Registered User you shall be responsible for maintaining the confidentiality of your user ID and password i.e., login credentials for your account registered with us. Furthermore, you shall be completely and solely responsible for all activities that occur through the use of account registered with us as you agree that the Company has no way to access your account to make purchases or payments through your account.

You agree that if you provide any information that is untrue, inaccurate, not current or incomplete, we may indefinitely suspend or terminate or block access to the Service(s).

All the information provided by you for the afore-mentioned user registration will be subject to all other policies referred to in this Terms of Use.
3.User Conduct
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe, and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons for which we use your information, together with practical examples.
3.1. You shall not host, display, upload, modify, publish, transmit, update or share any information or data which:
3.1.1 belongs to another person or entity, and over which you do not possess any right to share
3.1.2 is harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, infringes the privacy or confidentiality of any other person or entity, hateful, objectionable, disparaging, promoting anything otherwise unlawful or illegal in any manner whatsoever
3.1.3 is misleading or fraudulent in nature in any manner
3.1.4 comprises in any manner the transmission of junk mail, chain letters, or unsolicited mass mailing or spamming
3.1.5 promotes, incites or encourages illegal activities, practices or conducts which is abusive, threatening, obscene, defamatory, or unlawful in any manner
3.1.6 infringes upon or violates any third-party's rights, confidentiality, or privacy including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity
3.1.7 contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)
3.1.8 provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses
3.1.9 contains video, photographs, or images of another person (with a minor or an adult).
3.1.10 attempts to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other web-pages, sections or tabs of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users
3.1.11 interferes with use and enjoyment of the Website or Service or any other engagement with the Company
3.1.12 infringes any patent, trademark, copyright or other proprietary rights or third-party's trade secrets or rights of publicity or privacy or is fraudulent or involves the sale of counterfeit or stolen products/consumables/edibles.
3.1.13 violates any law for the time being in force or promotes such commission or omission
3.1.14 threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nationshall not be false, inaccurate or misleading
3.2shall not create liability for us or cause us to lose, neither in whole nor in part, the services of our internet service provider (ISP) or other suppliers or intermediary or facilitator of our Service.
3.3. A user may be considered malicious or loss to business due to fraudulent, deceiving, threatening, scamming, cheating activity if any of the user:
3.3.1 Does not reply to any payment verification mail sent by us
3.3.2 Fails to produce required documents during the payment details verification
3.3.3 Misuses of another user’s phone number or e-mail ID
3.3.4 Uses temporary e-mail ID, fake address, email ID or phone number
3.3.5 Abuses of vouchers or coupons
3.3.6 Uses special vouchers not tagged to the email ID of the user.
3.3.7 Return wrong, different or altered product in cases of changes, returns or refunds
3.3.8 Refuses to pay for an order
3.3.9 Is identified, caught, blacklisted or suspected in snatch and run of any order
3.3.10 Engages in miscellaneous activities conducted with the sole intention to cause loss to business/revenue to the Company
3.3.11 Has a very high return rate or refunds as per internal statistics
3.3.12 Repeatedly requests for monetary compensation for fake/used order
3.4. We may cancel any order that classify as 'Bulk Orders' or ‘Fraud Orders' under certain criteria at any stage of the product delivery. An order can be classified as 'Bulk Order' or 'Fraud Order' if it meets with the below mentioned criteria, and any additional criteria as defined by us:
3.4.1 Product(s) ordered are not for self-consumption but for commercial resale
3.4.2 Multiple orders placed for same product at the same address, depending on the product category.verification
3.4.3 Bulk quantity of the same product ordered
3.4.4 Invalid address given in order details
3.4.5 Any malpractice used to place the order
3.4.6 Any promotional voucher used for placing the 'Bulk Order' may not be refunded
3.4.7 Any order paced using a technological glitch/loophole.
3.4.8 You shall not use the Website for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and 3.4. abuses any policy and rules of the company and interrupt or causes to interrupt, damages the use by other users.
3.3.9 You shall not use any false or temporary e-mail address, impersonates any person or entity, or otherwise mislead us by sharing multiple address and phone numbers or transacting with malafide intentions.
3.4.10 You must not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any content, to obtain or attempt to obtain any materials, documents, data or information by any means not purposely made available through the Website. We reserve our right to bar any such activity
3.4.11 We on certain web-pages allow our users to experience free exchange of ideas, comments and observations regarding interest in the field of fashion or reviews by other users which includes but is not limited to viewing user generated content, videos, images, audio and posting comments. By accessing, viewing or posting any user generated content to any specific dedicated web-page owned by us, you accept and consent to the practices described in these ‘Terms of Service’ and ‘Privacy Policies’, as well as any other terms of prescribed by the us on the Website. You agree and undertake that when accessing, viewing or posting any user generated content on these pages you will not imitate, abuse, harass, any user or violate and exploit, any the‘Terms of Service’ of the Website.
3.4.12 You must not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to it or to any server, computer, network, or to any Service offered by us, by hacking, password mining, brute-force or any other illegitimate means, mode or strategic procedure.
3.4.13 You must not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity
3.4.14 You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time-to-time and also all applicable domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or regulations in force) and international laws, foreign exchange laws, statutes, ordinances and regulations (including, but not limited to sales tax/VAT, income tax, octroi, service tax, central excise, custom duty, local levies) regarding your use of our service and your listing, purchase, solicitation of offers to purchase, and sale of products or services. You must not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
3.4.15 From time to time, you shall be responsible for providing information relating to the products or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other users in any manner.
3.4.16 You must not engage in advertising to, or solicitation of, other users to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to us.
3.4.17 Any content posted does not necessarily reflect our views. In no event whatsoever, we must not be assumed to have or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of content or appearance of content on any website, web-page, social media account/page, blogpost, comment, video, audio, graphics owned by us. You, hereby, represent and warrant that you have all necessary rights in and to all content which you provide and all information it contains, along with all such content does not infringe any proprietary or other rights of any third-parties or contain any libellous, tortious, or otherwise unlawful information.
4. Content
You may use information on the products and services purposely made available by us for downloading, provided that you:
4.1 do not remove any proprietary notice language in all copies of such documents
4.2 use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media
4.3 make no modifications to any such information
4.4 do not make any additional representations or warranties relating to such documents
5. Liability and Indemnification
We are not liable to indemnify you or any other Registered User for any kind of loss or damage caused to you or any other Registered User during any interaction, transaction, dealing, dispute or purchase from us.

You agree to indemnify and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the services provided by us, your connection to the services provided by us or your violation of the Terms of Use as laid down in this agreement.
6. Disclosure
You agree that we may electronically verify the data shared with us by various means such as one time password (OTP) verification, e-mail verification or both at various stages of your interaction with the Company. This verification process is guided by the standard industry practices and internal policies for user safety.

You agree that we have the sole right to remove, delete or temporarily take down or suspend or permanently block access to the Website, your registered user account without any disclosure or prior notice.

We are not liable to disclose the details of any other Registered User to you or any private individual or any private body corporate. We take no responsibility or liability of any loss suffered to any Registered User due to the disclosure of any kind of data or information related to the said Registered User under any order or direction of either the Central Government or any State Government of India or any other body/agency/organization authorized by the virtue of any law in force at that point in time.
7. Rights you grant to us
You acknowledge and agree that, the information provided by you including but not limited to – your name, gender, sexual orientation, ethnicity, address, contact details and preferences while using the Website, may be used to improve the user interface (UI) and user experience (UX) along with but not limited to marketing and sales purposes.
8. Intellectual Property Rights
All content included or displayed or uploaded on the Website, including but not limited to texts, graphics, logos, button icons, images, audio clips, digital downloads and data compilations, as well as the compilation of that content into a single coherent website or a collection web-pages and other internet resources, are the property of the Company and protected by Indian and international intellectual property laws. Reproduction of the content of www.chillinq.com without the written and express permission of the Company is prohibited.

Stringent legal action will be taken against any and all person(s), including both natural and juristic, for infringement of intellectual property rights owned by the Company.

CHILLINQ Network Pvt Ltd, CHILLINQ logo and other graphics, logos and service names are trademarks, certification marks, service marks or mascots, or other trade dress of the Company. Our trademarks, certification marks, service marks, and trade dress have inherent meaning and substantial value because of their restricted use. They may not be used in connection with any product or service that is not owned, created or published by the CHILLINQ Network Pvt Ltd, in any manner without our permission. All other trademarks not owned by us or our subsidiaries that may appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us i.e. CHILLINQ or our subsidiaries.
9. Waiver
The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioural data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other CHILLINQ Network companies and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.
10. Arbitration
In the case of any disputes under this Agreement, the parties shall first attempt in good faith to resolve their dispute informally, or by means of commercial mediation, without the necessity of a formal proceeding. Any controversy or dispute arising out of or relating to this Agreement, or the breach thereof, which cannot otherwise be resolved as provided above shall be resolved by arbitration conducted in accordance with the arbitration rules of the Arbitration and Conciliation Act, 1996. The arbitration tribunal shall consist of a single arbitrator mutually agreed by the parties, or in the absence of such agreement within thirty calendar days from the first referral of the dispute to the tribunal. The place of arbitration shall be Delhi, India unless the parties shall have agreed to another location within fifteen (15) calendar days from the first referral of the dispute to the tribunal. The arbitral award shall be final and binding. The parties waive any right to appeal the arbitral award, to the extent a right to appeal may be lawfully waived. Each party retains the right to seek judicial assistance: (i) to compel arbitration; (ii) to obtain interim measures of protection prior to or pending arbitration, (iii) to seek injunctive relief in the courts of any jurisdiction as may be necessary and appropriate to protect the unauthorized disclosure of its proprietary or confidential information, and (iv) to enforce any decision of the arbitrator, including the final award. The arbitration proceedings contemplated by this paragraph shall be as confidential and private as permitted by law. To that end, the parties shall not disclose the existence, content or results of any proceedings conducted in accordance with this Section, and materials submitted in connection with such proceedings shall not be admissible in any other proceeding, provided, however, that this confidentiality provision shall not prevent a petition to vacate or enforce an arbitral award and shall not bar disclosures have required by law.
11. No Third-party beneficiaries
You agree that, except as otherwise expressly provided in this Terms of Use, there shall be no third-party beneficiaries to this Agreement.
12. Non-transferability of accounts
You agree that your user account registered with the Company is non-transferable.
13. Headings
The headings and section titles in the Terms of Use are for convenience only and have no legal or contractual effect.
14. Governing Law
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto, and are subject to the exclusive jurisdiction of courts, tribunals, fora, and applicable authorities at Delhi, India. The place of jurisdiction shall be exclusively in Delhi, India.
15. For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
16. United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
17. Modifications
We may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on the Website. In addition, the Agreement will indicate the date it was last revised. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
18. Contact
You may contact us for any query related to the Terms of Use. You may use the below information to reach out to us for all communication purposes including but not limited to legal or grievance purposes:

E-mail ID: support@chillinq.com

This is in accordance with the Information Technology Act 2000, and rules made there under along with the Consumer Protection (E-Commerce) Rules, 2020, therefore, name and contact details of the Grievance Officer is as the same as mentioned above.
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